Zenmuse Series / Released 2020

DJI Zenmuse H20

Zenmuse Series Payload 678g
DJI Zenmuse H20

About the DJI Zenmuse H20

The DJI Zenmuse H20 is a triple-sensor gimbal payload combining a 20 MP zoom camera, 12 MP wide camera and a 1200 m laser rangefinder for Matrice 300 RTK; the current DJI Matrice 350 RTK specification also lists H20 as supported.

Technical Specifications

TypeHybrid zoom payload (zoom + wide + laser rangefinder)
Dimensions / Weight150×114×151 mm / 678±5 g
Ingress ProtectionIP44
Supported AircraftMatrice 300 RTK; Matrice 350 RTK (listed in current DJI M350 RTK supported-gimbal specifications)
Zoom Camera1/1.7" CMOS 20 MP, 6.83–119.94 mm (31.7–556.2 mm equiv.), f/2.8–f/11
Wide Camera1/2.3" CMOS 12 MP, DFOV 82.9°
Laser Rangefinder905 nm, 3–1200 m, ±(0.2 m + D×0.15%)
Gimbal±0.01° angular vibration, pan ±320°, tilt -120° to +30°
Operating Temperature-20 to 50 °C
Laser SafetyClass 1M (IEC 60825-1:2014)
Zoom Video4K 3840×2160 at 30fps; MP4
microSDUp to 128 GB; UHS-I Speed Grade 3 required
Data SourceDJI Zenmuse H20 Series User Manual (official)
Current DJI Platform Sourcehttps://enterprise.dji.com/matrice-350-rtk/specs

Common Failure Modes

Image, zoom or focus issue medium

Symptoms: Visible image is soft, black or unstable, or zoom/focus fails where fitted.

Likely areas: Lens/window, camera settings, focus/zoom path, gimbal and data link.

Separate optical, control and transmission symptoms before choosing parts.

Rangefinder or targeting issue medium

Symptoms: A distance/targeting function gives no reading or an implausible result where fitted.

Likely areas: Target reflectivity, visibility, safe range, laser window and mode settings.

Compare the exact model’s official ranging conditions; do not assume a sensor fault from a poor target.

Gimbal or mount control problem high

Symptoms: Gimbal movement is abnormal or the aircraft does not recognize the payload.

Likely areas: Supported aircraft/firmware, SKYPORT contacts, power and gimbal.

Power off before inspecting the detachable mount; do not force the axes.

Ingress or impact damage high

Symptoms: Damaged housing, wet contacts, scratches or corrosion after exposure.

Likely areas: Housing, seals, optics and contacts.

Use the model-specific IP rating; never treat the payload as waterproof.

Repair Notes

Identity

Confirm H20, H30 or Z30 and the exact aircraft/firmware pairing; camera and ranging features differ by model.

Optics and range

Test visible camera, zoom/focus and any ranging function separately under documented conditions.

Mount safety

Power off before detaching the payload. Check contacts and gimbal motion without forcing or misaligning parts.

Return to service

Verify image, control and any range workflow in a controlled test before operational use.

DJI Zenmuse H20 Parts Library

Verified Parts Atlas in progress

Parts Atlas is being mapped from verified Reboot Hub inventory. Model specs and repair guidance are available below.

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Compatible Power & Accessories

Compatible batteries and accessories are being mapped from verified Reboot Hub inventory.

Compatible batteries and accessories are being mapped from verified Reboot Hub inventory.

Buy or enquire about the DJI Zenmuse H20

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DJI Zenmuse H20 — frequently asked questions

Which DJI aircraft is the DJI Zenmuse H20 compatible with?
DJI lists Matrice 300 RTK; Matrice 350 RTK (listed in current DJI M350 RTK supported-gimbal specifications). Confirm the exact aircraft, gimbal port and current aircraft/remote firmware before mounting. The older payload-specific support page may name only its original aircraft; the current platform specification is the source for the later model.
What type of payload is the DJI Zenmuse H20?
The DJI Zenmuse H20 is a hybrid zoom payload (zoom + wide + laser rangefinder).
How much does the DJI Zenmuse H20 weigh?
150×114×151 mm / 678±5 g.
What is the DJI Zenmuse H20's ingress protection (IP) rating?
IP44. Payloads are weather-resistant, not waterproof — never submerge them.
What should I check if DJI Zenmuse H20 has a problem?
For a visible-image, zoom, focus or ranging problem, check the exact model, settings, target conditions and mount/firmware path first. These symptoms do not establish a failed camera or laser module by themselves.
Where can I get a DJI Zenmuse H20 repaired?
Request an assessment through Reboot Hub. Serviceability, parts, cost and timing depend on the exact unit and are confirmed before a repair is accepted. Open a repair ticket.
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