It is not only "About Us" but it's about you.

You’re here because you believe that premium technology should believe premium technology is build-to-last, not destined-for-waste. You want the performance you can trust, the value that makes sense, and a partner who treats your gear with your respect.

We’re here to make it more than just a belief.

Our story: Born from Frustration, Built on Precision

It started with a shattered drone and a repair bill that felt like a ransom. Our founder, Thomas Lau, asked a simple question: "Why does 'pre-owned' have to mean 'compromise'?"

At Reboot Hub, we believe premium technology is built to last, not destined for the landfill. You deserve performance you can trust, value that makes sense, and a partner who treats your gear with respect. We don't just sell used electronics; we give them a Second Life.

We asked a new question together: What if "pre-owned" wasn’t a question mark, but a guarantee? What if it signalled that rather than merely repaired, the device was reborn to a standard of revival which celebrates its original engineering and is tested for real-world performance? This shared belief is the DNA of all we do.

Located in the Heart of the Tech World Based in Huaqiangbei, the world’s largest electronics hub, we have unparalleled access to genuine components and chip-level repair technology. While others swap entire boards, we perform microscopic, chip-level surgery. This allows us to fix the root cause, save original components, and offer you better prices without sacrificing quality.

Our Beliefs, in Practice

We don't have a "quality" poster on the wall. We have these principles instead:

• We believe in transparency, not sales pitches. That's why you'll get a detailed report with photos before you pay for a repair. No hidden fees, no surprises.

• We believe in fixing the root cause, not the symptom. While others swap entire boards, we perform microscopic, chip-level surgery. It's harder for us, but it's smarter and often more affordable for you.

• We believe your gear deserves a second act. Every device we reboot is one less piece of e-waste and a victory for a more sustainable tech lifecycle.

Meet the Founders

Thomas Lau | Founder & Operations Director

Our story is one of synthesis. Thomas's formative years in Hong Kong instilled a respect for efficiency and real-world value. His secondary education in Singapore, a global hub of technology and innovation, provided a foundational appreciation for engineering and systematic thinking.

Finally, the transformative experience at EHL (École hôtelière de Lausanne) in Switzerland codified an uncompromising standard for quality and client service. It was at the intersection of these three cultures that the vision for Reboot Hub became clear: to build a company where the disciplined precision of a Swiss watchmaker meets the forward-thinking efficiency of Asia's tech capitals.

Thomas' unique background laid the foundation for Reboot Hub's service and operational framework.